Water Heater Repair Services in Chepachet

Services

Hawkes Plumbing & Heating Co offers a range of specialized water heater services, including **installation**, **repair**, and **maintenance** of both conventional and tankless models. They install **gas and electric water heaters** and handle **emergency repairs** for malfunctioning units. Customers can receive assistance with **hybrid electric water heaters** that may qualify for rebates, and the company emphasizes **proper installation and servicing** of both residential and commercial systems. Specific tasks mentioned include the replacement of water heaters under warranty and maintenance to ensure optimal performance of existing units.

Staff

The staff at Hawkes Plumbing & Heating Co are noted for their qualifications and expertise in water heater services. Reviews commend the technicians for their **professionalism**, extensive **product knowledge**, and the ability to **explain repairs clearly** to customers. Owner Tony Hawkes and his team are described as **responsive** and **courteous**, providing detailed assessments and showing a genuine concern for customer satisfaction, particularly during urgent repairs.

Experience

Overall, customers report a **positive experience** with Hawkes Plumbing & Heating's water heater services. They highlight the **reliability** and **timeliness** of the technicians, especially in emergency situations. Many reviews mention high customer satisfaction regarding the **quality of work** and the **respectful interactions** with staff. Customers can expect a thorough job, with honest pricing and clear communication about the scope of work. The experience is characterized by a commitment to customer care and high standards of workmanship.