Water Heater Repair Services in Aztec

Services

Home Plumbing Heating & AC offers a range of water heater services, including repairs for both tank and tankless water heaters. They are capable of handling issues related to gas and electric units. Customers have reported having both water heater repairs and replacement services performed. Notable experiences include tackling faulty components and clarifying the condition of old units before replacement decisions are made, though reviews mention issues with follow-up and effective diagnosis.

Staff

The company's technicians demonstrate a degree of professionalism and expertise in handling water heater services. Customers have praised the staff for their knowledge, particularly in resolving issues with tankless water heaters. The quality of customer service has received mixed reviews; while some customers noted that technicians like Josh and Frank were courteous and responsive, other reviews pointed to the need for improved communication and follow-up from the office staff.

Experience

Customer experiences with Home Plumbing Heating & AC's water heater services vary significantly. Positive feedback highlights their ability to respond quickly to emergencies and provide timely service, often at competitive prices. However, several reviews have pointed out issues regarding follow-up on problems, misdiagnoses, and occasional overcharging for services. In summary, while customers can expect prompt service, the consistency in effective water heater repair and communication could improve based on overall feedback.