Water Heater Repair Services in Florence

Services

Big Cat Plumbing, Heating & Cooling offers a wide range of water heater services, including **repair, replacement, maintenance, and installation** of both **tank and tankless water heaters**. Their team is equipped to handle issues with **gas and electric water heaters**, ensuring that they can address a variety of customer needs. Specific services include diagnosing issues with existing water heaters, providing free estimates, and performing installations on new units. The company also highlights discounts on **water heater replacement/installation**—specifically **$100 off** for standard replacements and **$250 off** for tankless units. Though specific brands or models are not detailed in the provided material, the focus on competitive service pricing and comprehensive care indicates a commitment to quality service across various technologies.

Staff

The staff at Big Cat Plumbing are noted for their professionalism and expertise in water heater services. Many reviews highlight technicians like **Josh** and **Ron** for their knowledgeable and thorough service, particularly in diagnosing issues and performing repairs on water heaters. Customers appreciate that technicians come prepared with options and transparent pricing, ensuring they understand what needs to be done. This focus on customer education and high-quality service reflects a well-trained team that prioritizes customer satisfaction, providing assurance of their capabilities in water heater repair and maintenance.

Experience

Customer experiences with Big Cat Plumbing focus on effective and reliable service regarding water heaters. Reviews consistently praise the company's quick response times and thorough work, with technicians handling water heater installations and repairs efficiently while maintaining a clean workspace. Customers feel confident in the quality of the service received, often noting the professionalism of staff members and their willingness to explain the work being done. The consistent feedback indicates that clients can expect a **high level of responsiveness** and a **satisfaction-oriented approach** during their water heater service visits.

Services

River Valley Plumbing & Heating LLC provides a range of specialized water heater services including **repair**, **replacement**, and **installation** of both **tank** and **tankless water heaters**. They have been noted for their work on **Rinnai tankless water heaters** and offer both **gas** and **electric** options. Emergency services are available for urgent repair needs, and they emphasize prompt response to water heater issues, as demonstrated in customer reviews where technicians quickly addressed leaks and malfunctions.

Staff

The technicians at River Valley Plumbing & Heating LLC are described as **professional**, **knowledgeable**, and **friendly**. Reviews highlight their expertise in diagnosing water heater issues, including problems with heat exchangers and general maintenance. Customer feedback reflects appreciation for the staff's **communication skills** and their willingness to explain the repair processes in detail, contributing to a satisfactory service experience. Technicians such as **Greg**, **Josh**, and **Cory** have been specifically recognized for their competency in handling water heater-related tasks efficiently.

Experience

Customers report a positive overall experience with River Valley Plumbing & Heating LLC, citing quick **response times** and **quality workmanship**. Many reviews emphasize the company's commitment to **customer satisfaction**, with technicians often going above and beyond to resolve issues without unnecessary costs. While some customers have pointed out experiences with repairs that led to additional challenges, the general sentiment reflects that most repairs were handled effectively, ensuring reliable service and peace of mind regarding water heater maintenance and repairs.