Water Heater Repair Services in Alexander

Services

Platinum Plumbing LLC provides a range of specialized water heater services including replacement of old water heaters, installation of new units, and emergency repairs. Their expertise covers both tank and tankless water heaters, incorporating systems powered by gas and electric energy. Notably, customers have praised their timely and effective repair services, particularly in replacing older units, as referenced in a specific review regarding the replacement of a 20-year-old water heater.

Staff

The staff at Platinum Plumbing LLC appears to exhibit a strong focus on professionalism and expertise in the realm of water heaters. Customer feedback highlights the technicians' deep knowledge of water heater systems, their courteous demeanor, and their ability to communicate effectively regarding the repair process. Reviews specifically mention staff members like Jason, who is noted for providing reliable service and comprehensive support during water heater installation and repairs.

Experience

Customers report a highly positive experience with Platinum Plumbing LLC, particularly regarding their water heater services. Reviews indicate that clients can expect a quick response time, thorough evaluations, and efficient service leading to high-quality repairs or installations. The commitment to customer satisfaction is evident, as many reviews commend the company for their fair pricing and the quality of work performed. Clients also appreciate the detailed communication and punctuality of the staff, making Platinum Plumbing a trusted choice for future plumbing needs, especially concerning water heaters.

Services

S&K Quality Plumbing provides a range of specialized water heater services including installation, maintenance, and repair for both electric and gas water heaters. They handle issues related to traditional tank models as well as tankless water heaters. Although specific brands and models are not mentioned, the company emphasizes their comprehensive capability to manage water heater needs and ensure optimal performance.

Staff

The staff at S&K Quality Plumbing is composed of experienced professionals, including two Master Plumbers. Owner Steve Staggs has over 43 years of plumbing experience, which includes expertise in water heater systems. The technician team is noted for their promptness and professional demeanor during service visits, although some reviews indicate variability in technician performance, particularly in relation to water heater work.

Experience

Customer experiences with S&K's water heater services have varied. While some customers commend the speed and effectiveness of their repairs, others have expressed dissatisfaction, particularly regarding repeat issues or communication difficulties. Customers generally appreciate the availability of emergency services but caution about seeking further clarity on problem solutions before work begins. Overall, S&K Quality Plumbing aims to provide reliable and efficient services, though consistency in service quality has been a noted concern.